Try a different USB-C adapter to connect the WD hard drive if your Mac only has the Thunderbolt 3 port.Try a different USB cable and port for power and data supply, especially if the My Passport external hard drive is not showing up in Disk Utility.Connect the WD hard drive directly to the computer and do not use a USB Hub.Make sure the WD hard drive is externally plugged into a wall outlet if it's a WD desktop hard drive like WD Elements Desktop and My Cloud.So, we usually simplify this process into 4 steps: Then macOS will call all related hardware and software to read, recognize, and show this hard drive on the Desktop and in Finder so that finally you can access your data on the drive on your Mac computer. Specifically, when you plug a WD hard drive into a Mac computer, macOS would be notified. The process of a Mac recognizing an external hard drive is a little complicated even though you can't see it. First, See How Mac Recognizes a WD External Hard Drive After it has scanned the data on your unrecognized WD hard drive, you can have a preview and click the Recover button to get all the files back. If no, recover data with some data recovery software, such as iBoysoft Mac Data Recovery. If you have a backup of the WD hard drive, you can feel relaxed to try the following fixes. To avoid permanent data loss after trying some ways to fix the unrecognized WD drive, it is recommended to restore files from the drive first. Get files off the WD hard drive not recognized on MacĪs the data on the unrecognized WD hard drive is inaccessible, it can't be copied and backed up now. Fix WD hard drive not recognized issue on Mac Get files off the WD hard drive not recognized on Mac
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